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HB 5468
Illinois House•Introduced
Summary
HB 5468, “MENTAL HEALTH 9-1-1 CALLS”, was introduced in the House on Feb 6, 2026 by Rep. Kelly Cassidy (D) with 1 co-sponsor. It was referred to Rules, and last saw action on May 15, 2026: Added Co-Sponsor Rep. Kevin John Olickal.
Record
Text
HB 5468 has 1 co-sponsor and 1 roll call.
hb5468/introduced.txtSelect Language×The Illinois General Assembly offers the Google Translate™ service for visitor convenience. In no way should it be considered accurate as to the translation of any content herein.Visitors of the Illinois General Assembly website are encouraged to use other translation services available on the internet.The English language version is always the official and authoritative version of this website.NOTE: To return to the original English language version, select the "Show Original" button on the Google Translate™ menu bar at the top of the window.Choose LanguageEnglishAfrikaansAlbanianArabicArmenianAzerbaijaniBasqueBengaliBosnianCatalanCroatianCzechDanishDutchEsperantoEstonianFilipinoFinnishFrenchGalicianGeorgianGermanGreekGujaratiHaitian CreoleHausaHawaiianHebrewHindiHungarianIcelandicIndonesianInterlinguaInterlingueInuktitutIrishItalianJapaneseJavaneseKannadaKhmerKoreanLatinLatvianLithuanianLuxembourgishMacedonianMalagasyMalayalamMalteseMaoriMarathiMyanmarNepaliNorwegianOdiaPashtoPunjabiRomanianRussianSamoanSangoSanskritSardinianSindhiSinhalaSlovakSlovenianSomaliSouthern SothoSpanishSundaneseSwahiliSwedishTamilTeluguThaiTigrinyaTongaTurkishUkrainianUrduVietnameseWelshXhosaYiddishYorubaZuluPowered by TranslateCloseIllinois General AssemblyTop Navigation BarTranslateLearnSelect General AssemblySearch the 104th General AssemblyEnter search terms for legislation, members, committees, or schedules.ILGA.GOVMobile Top BarSearch the 104th General AssemblyEnter keywords to search the Illinois General Assembly website.Full Text of HB5468HomeLegislationFull TextHB5468 - 104th General AssemblyBill StatusFull TextVotesWitness SlipsSelect MenuBill StatusFull TextVotesWitness SlipsPrinter Friendly VersionIntroducedPrinter Friendly VersionIntroducedOpen PDF104TH GENERAL ASSEMBLYState of Illinois2025 and 2026HB5468Introduced 2/13/2026, by Rep. Kelly M. CassidySYNOPSIS AS INTRODUCED:See IndexAmends the Community Emergency Services and Support Act. Replaces all references to the Division of Mental Health of the Department of Human Services with the Department of Human Services throughout the Act. Provides that 9-1-1 public safety answering points shall screen specific types of law enforcement calls and follow approved protocols and processes under the Act to identify callers experiencing behavioral health crises and to refer them for a behavioral health response. Provides that 9-1-1 public safety answering points shall open and follow the emergency medical dispatch protocols established under the Emergency Medical Services (EMS) Systems Act at the start of all emergency calls to ensure the protocols are used and applied consistently and uniformly to ensure that information related to behavioral health emergency calls is available for data collection and can be used to determine which calls should be referred for a behavioral health response. Provides that, among other things, each Regional Advisory Committee or subregional committee must (1) review regional and subregional crisis response system capacities and resources to inform planning and implementation and to foster collaboration across all sectors of the system and (2) determine the need for and make a plan to support local communities to develop and use other resources to create additional mobile mental health relief provider services to expand the capacity to provide more immediate service coverage. Amends the Emergency Telephone System Act. Provides that, beginning July 1, 2027, all public safety answering points shall use the protocols established under the Community Emergency Services and Support Act to identify behavioral and mental health-related emergencies that do not require a law enforcement response. Amends the Illinois State Police Law. Amends the Illinois Police Training Act. Provides that Crisis Intervention Team (CIT) training programs shall include, among other things, community response options including, the community response options under the Community Emergency Services and Support Act. Makes other changes.LRB104 20696 WRO 34196 bA BILL FORHB5468 LRB104 20696 WRO 34196 b1 AN ACT concerning government.2 Be it enacted by the People of the State of Illinois,3represented in the General Assembly:4 Section 5. The Illinois State Police Law of the Civil5Administrative Code of Illinois is amended by changing Section62605-51 as follows:7 (20 ILCS 2605/2605-51)8 Sec. 2605-51. Division of the Academy and Training.9 (a) The Division of the Academy and Training shall10exercise, but not be limited to, the following functions:11 (1) Oversee and operate the Illinois State Police12 Training Academy.13 (2) Train and prepare new officers for a career in law14 enforcement, with innovative, quality training and15 educational practices.16 (3) Offer continuing training and educational programs17 for Illinois State Police employees.18 (4) Oversee the Illinois State Police's recruitment19 initiatives.20 (5) Oversee and operate the Illinois State Police's21 quartermaster.22 (6) Duties assigned to the Illinois State Police in23 Article 5, Chapter 11 of the Illinois Vehicle CodeHB5468 - 2 - LRB104 20696 WRO 34196 b1 concerning testing and training officers on the detection2 of impaired driving.3 (7) Duties assigned to the Illinois State Police in4 Article 108B of the Code of Criminal Procedure of 1963.5 (a-5) Successful completion of the Illinois State Police6Academy satisfies the minimum standards pursuant to7subsections (a), (b), and (d) of Section 7 of the Illinois8Police Training Act and exempts Illinois State Police officers9from the Illinois Law Enforcement Training Standards Board's10State Comprehensive Examination and Equivalency Examination.11Satisfactory completion shall be evidenced by a commission or12certificate issued to the officer.13 (b) The Division of the Academy and Training shall14exercise the rights, powers, and duties vested in the former15Division of State Troopers by Section 17 of the Illinois State16Police Act.17 (c) Specialized training. The Division of the Academy and18Training shall provide the following specialized training:19 (1) Crash reconstruction specialist; training. The20 Division of the Academy and Training shall cooperate with21 the Division of Forensic Services to provide specialized22 training in crash reconstruction for Illinois State Police23 officers. Only Illinois State Police officers who24 successfully complete the training may be assigned as25 crash reconstruction specialists.26 (2) Death and homicide investigations; training. TheHB5468 - 3 - LRB104 20696 WRO 34196 b1 Division of the Academy and Training shall provide2 training in death and homicide investigation for Illinois3 State Police officers. Only Illinois State Police officers4 who successfully complete the training may be assigned as5 lead investigators in death and homicide investigations.6 Satisfactory completion of the training shall be evidenced7 by a certificate issued to the officer by the Division of8 the Academy and Training. The Director shall develop a9 process for waiver applications for officers whose prior10 training and experience as homicide investigators may11 qualify them for a waiver. The Director may issue a12 waiver, at his or her discretion, based solely on the13 prior training and experience of an officer as a homicide14 investigator.15 (A) The Division of the Academy and Training shall16 require all homicide investigator training to include17 instruction on victim-centered, trauma-informed18 investigation. This training must be implemented by19 July 1, 2023.20 (B) The Division of the Academy and Training shall21 cooperate with the Division of Criminal Investigation22 to develop a model curriculum on victim-centered,23 trauma-informed investigation. This curriculum must be24 implemented by July 1, 2023.25 (3) Investigation of officer-involved criminal sexual26 assault; training. The Division of the Academy andHB5468 - 4 - LRB104 20696 WRO 34196 b1 Training shall cooperate with the Division of Criminal2 Investigation to provide a specialized criminal sexual3 assault and sexual abuse investigation training program4 for Illinois State Police officers. Only Illinois State5 Police officers who successfully complete the training may6 be assigned as investigators in officer-involved criminal7 sexual assault investigations under Section 10 of the Law8 Enforcement Criminal Sexual Assault Investigation Act.9 (4) Investigation of officer-involved deaths;10 training. The Division of the Academy and Training shall11 have a written policy regarding the investigation of12 officer-involved deaths that involve a law enforcement13 officer employed by the Illinois State Police as required14 under Section 1-10 of the Police and Community Relations15 Improvement Act and shall provide specialized training in16 that policy for Illinois State Police officers.17 (5) Juvenile specialist; training. The Division of the18 Academy and Training shall provide specialized juvenile19 training for Illinois State Police officers who meet the20 definition of "juvenile police officer" as defined under21 paragraph (17) of Section 1-3 of the Juvenile Court Act of22 1987. Juvenile specialists may complete questioning of23 juveniles on school grounds as provided under Section24 22-88 of the School Code.25 (6) Peer support program; training. The Division of26 the Academy and Training shall cooperate with the OfficeHB5468 - 5 - LRB104 20696 WRO 34196 b1 of the Director to provide peer support advisors with2 appropriate specialized training in counseling to conduct3 peer support counseling sessions under Section 10 of the4 First Responders Suicide Prevention Act.5 (7) Police dog training standards; training. All6 police dogs used by the Illinois State Police for drug7 enforcement purposes pursuant to the Cannabis Control Act,8 the Illinois Controlled Substances Act, and the9 Methamphetamine Control and Community Protection Act shall10 be trained by programs that meet the certification11 requirements set by the Director or the Director's12 designee. Satisfactory completion of the training shall be13 evidenced by a certificate issued by the Division of the14 Academy and Training.15 (8) Safe2Help; training. The Division of the Academy16 and Training shall cooperate with the Division of Criminal17 Investigation to ensure all program personnel or call18 center staff, or both, are appropriately trained in the19 areas described in subsection (f) of Section 10 of the20 Student Confidential Reporting Act. [(10)]21 (c-5) In-service training.22 (1) At least once, the Division of the Academy and23 Training shall develop and require the following24 in-service training opportunities to be completed by25 Illinois State Police officers:26 (A) Cell phone medical information; training.HB5468 - 6 - LRB104 20696 WRO 34196 b1 Training required under this subparagraph (A) shall2 provide instruction on accessing and using medical3 information stored in cell phones. The Division may4 use the program approved under Section 2310-711 of the5 Department of Public Health Powers and Duties Law of6 the Civil Administrative Code of Illinois to develop7 the Division's program.8 (B) Autism spectrum disorders; training. Training9 required under this subparagraph (B) shall instruct10 Illinois State Police officers on the nature of autism11 spectrum disorders and in identifying and12 appropriately responding to individuals with autism13 spectrum disorders. The Illinois State Police shall14 review the training curriculum and may consult with15 the Department of Public Health or the Department of16 Human Services to update the training curriculum as17 needed.18 (2) At least every year, the Division of the Academy19 and Training shall provide the following in-service20 training to Illinois State Police officers:21 (A) Cultural diversity; training.22 (i) Training required under this subparagraph23 (A) shall provide training and continuing24 education to Illinois State Police officers25 concerning cultural diversity, including topics26 such as sensitivity toward racial and ethnicHB5468 - 7 - LRB104 20696 WRO 34196 b1 differences.2 (ii) This training and continuing education3 shall, among other things, emphasize that the4 primary purpose of enforcement of the Illinois5 Vehicle Code is safety and equal, uniform, and6 non-discriminatory enforcement of the law.7 (B) Minimum annual in-service training8 requirements. Minimum annual in-service training9 includes:10 (i) crisis intervention training;11 (ii) emergency medical response training and12 certification;13 (iii) firearm qualification training;14 (iv) law updates; and15 (v) officer wellness and mental health.16 (C) Firearms restraining orders; training.17 Training required under this subparagraph (C) shall18 provide instruction on the processes used to file a19 firearms restraining order, to identify situations in20 which a firearms restraining order is appropriate, and21 to safely promote the usage of the firearms22 restraining order in different situations.23 (3) At least every 3 years, the Division of the24 Academy and Training shall provide the following25 in-service training to Illinois State Police officers:26 (A) Arrest and use of force and control tactics;HB5468 - 8 - LRB104 20696 WRO 34196 b1 training. Training required under this subparagraph2 (A) shall provide to Illinois State Police officers3 training and continuing education concerning knowledge4 of policies and laws regulating the use of force;5 shall equip officers with tactics and skills,6 including de-escalation techniques, to prevent or7 reduce the need to use force or, when force must be8 used, to use force that is objectively reasonable,9 necessary, and proportional under the totality of the10 circumstances; and shall ensure appropriate11 supervision and accountability. The training shall12 consist of at least 30 hours and shall include:13 (i) at least 12 hours of hands-on,14 scenario-based role-playing;15 (ii) at least 6 hours of instruction on use of16 force techniques, including the use of17 de-escalation techniques to prevent or reduce the18 need for force whenever safe and feasible;19 (iii) specific training on the law concerning20 stops, searches, and the use of force under the21 Fourth Amendment to the United States22 Constitution;23 (iv) specific training on officer safety24 techniques, including cover, concealment, and25 time; and26 (v) at least 6 hours of training focused onHB5468 - 9 - LRB104 20696 WRO 34196 b1 high-risk traffic stops.2 (B) Minimum triennial in-service training3 requirements. Minimum triennial in-service training4 required [this] under this subparagraph (B) includes5 training and continuing education to Illinois State6 Police officers concerning:7 (i) constitutional and proper use of law8 enforcement authority;9 (ii) civil and human rights;10 (iii) cultural competency, including implicit11 bias and racial and ethnic sensitivity; and12 (iv) procedural justice.13 (C) Mandated reporter; training. Training required14 under this subparagraph (C) must be approved by the15 Department of Children and Family Services as provided16 under Section 4 of the Abused and Neglected Child17 Reporting Act and includes training on the reporting18 of child abuse and neglect.19 (D) Sexual assault and sexual abuse; training.20 (i) Training required under this subparagraph21 (D) shall include in-service training on sexual22 assault and sexual abuse response and training on23 report writing requirements, including, but not24 limited to, the following:25 (a) recognizing the symptoms of trauma;26 (b) understanding the role trauma hasHB5468 - 10 - LRB104 20696 WRO 34196 b1 played in a victim's life;2 (c) responding to the needs and concerns3 of a victim;4 (d) delivering services in a5 compassionate, sensitive, and nonjudgmental6 manner;7 (e) interviewing techniques in accordance8 with the curriculum standards in subdivision9 (iii) of this subparagraph;10 (f) understanding cultural perceptions and11 common myths of sexual assault and sexual12 abuse; and13 (g) report writing techniques in14 accordance with the curriculum standards in15 subdivision (iii) of this subparagraph and the16 Sexual Assault Incident Procedure Act.17 (ii) Instructors providing training under this18 subparagraph (D) [(G)] shall have successfully19 completed training on evidence-based,20 trauma-informed, victim-centered responses to21 cases of sexual assault and sexual abuse and shall22 have experience responding to sexual assault and23 sexual abuse cases.24 (iii) The Illinois State Police shall adopt25 rules, in consultation with the Office of the26 Attorney General and the Illinois Law EnforcementHB5468 - 11 - LRB104 20696 WRO 34196 b1 Training Standards Board, to determine the2 specific training requirements. The rules adopted3 by the Illinois State Police shall include, at a4 minimum, both of the following:5 (a) evidence-based curriculum standards6 for report writing and immediate response to7 sexual assault and sexual abuse, including8 trauma-informed, victim-centered interview9 techniques, which have been demonstrated to10 minimize retraumatization, for all Illinois11 State Police officers; and12 (b) evidence-based curriculum standards13 for trauma-informed, victim-centered14 investigation and interviewing techniques,15 which have been demonstrated to minimize16 retraumatization, for cases of sexual assault17 and sexual abuse for all Illinois State Police18 officers who conduct sexual assault and sexual19 abuse investigations.20 (4) At least every 5 years, the Division of the21 Academy and Training shall provide the following22 in-service training to Illinois State Police officers:23 (A) Psychology of domestic violence; training.24 Training under this subparagraph (A) shall provide aid25 in understanding the actions of domestic violence26 victims and abusers and the actions needed to preventHB5468 - 12 - LRB104 20696 WRO 34196 b1 further victimization of those who have been abused.2 The training shall focus specifically on looking3 beyond physical evidence to the psychology of domestic4 violence situations by studying the dynamics of the5 aggressor-victim relationship, separately evaluating6 claims where both parties claim to be the victim, and7 assessing the long-term effects of domestic violence8 situations.9 (c-10) Cadet training. The Division of the Academy and10Training shall provide the following basic training to11Illinois State Police cadets or ensure the following training12was completed prior to an Illinois State Police cadet becoming13an Illinois State Police officer:14 (1) Animal fighting awareness and humane response;15 training. Training required under this paragraph (1) shall16 include a training program in animal fighting awareness17 and humane response for Illinois State Police cadets. The18 purpose of that training shall be for Illinois State19 Police officers to identify animal fighting operations and20 respond appropriately. Training under this paragraph (1)21 shall include a humane response component that provides22 guidelines for appropriate law enforcement response to23 animal abuse, cruelty, and neglect, or similar condition,24 as well as training on canine behavior and nonlethal ways25 to subdue a canine.26 (2) Arrest and use of force and control tactics andHB5468 - 13 - LRB104 20696 WRO 34196 b1 officer safety; training. Training required under this2 paragraph (2) must include, without limitation, training3 on officer safety techniques, such as cover, concealment,4 and time.5 (3) Arrest of a parent or an immediate family member;6 training. Training required under this paragraph (3) shall7 instruct Illinois State Police cadets on trauma-informed8 responses designed to ensure the physical safety and9 well-being of a child of an arrested parent or immediate10 family member, which must include, without limitation: (A)11 training in understanding the trauma experienced by the12 child while maintaining the integrity of the arrest and13 safety of officers, suspects, and other involved14 individuals; (B) training in de-escalation tactics that15 would include the use of force when reasonably necessary;16 and (C) training in understanding and inquiring whether a17 child will require supervision and care.18 (4) Autism and other developmental or physical19 disabilities; training. Training required under this20 paragraph (4) shall instruct Illinois State Police cadets21 on identifying and interacting with persons with autism22 and other developmental or physical disabilities, reducing23 barriers to reporting crimes against persons with autism,24 and addressing the unique challenges presented by cases25 involving victims or witnesses with autism and other26 developmental disabilities.HB5468 - 14 - LRB104 20696 WRO 34196 b1 (5) Cell phone medical information; training. Training2 required under this paragraph (5) shall instruct Illinois3 State Police cadets to access and use medical information4 stored in cell phones. The Division of the Academy and5 Training may use the program approved under Section6 2310-711 of the Department of Public Health Powers and7 Duties Law of the Civil Administrative Code of Illinois to8 develop the training required under this paragraph (5).9 (6) Compliance with the Health Care Violence10 Prevention Act; training. Training required under this11 paragraph (6) shall provide an appropriate level of12 training for Illinois State Police cadets concerning the13 Health Care Violence Prevention Act.14 (7) Constitutional law; training. Training required15 under this paragraph (7) shall instruct Illinois State16 Police cadets on constitutional and proper use of law17 enforcement authority, procedural justice, civil rights,18 human rights, and cultural competency, including implicit19 bias and racial and ethnic sensitivity.20 (8) Courtroom testimony; training.21 (9) Crime victims; training. Training required under22 this paragraph (9) shall provide instruction in techniques23 designed to promote effective communication at the initial24 contact with crime victims and to comprehensively explain25 to victims and witnesses their rights under the Rights of26 Crime Victims and Witnesses Act and the Crime VictimsHB5468 - 15 - LRB104 20696 WRO 34196 b1 Compensation Act.2 (10) Criminal law; training.3 (11) Crisis intervention team and mental health4 awareness; training. Training required under this5 paragraph (11) shall include a specialty certification6 course of at least 40 hours, addressing specialized7 policing responses to people with mental illnesses. The8 Division of the Academy and Training shall conduct Crisis9 Intervention Team training programs that train officers to10 identify signs and symptoms of mental illness, to11 de-escalate situations involving individuals who appear to12 have a mental illness and connect individuals in crisis to13 treatment. The training shall also include an overview of14 the Community Emergency Services and Support Act.15 (12) Cultural diversity; training.16 (A) The training required under this paragraph17 (12) shall provide training to Illinois State Police18 cadets concerning cultural competency and cultural19 diversity, including sensitivity toward racial and20 ethnic differences.21 (B) This training shall include, but not be22 limited to, an emphasis on the fact that the primary23 purpose of enforcement of the Illinois Vehicle Code is24 safety, equal, and uniform and non-discriminatory25 enforcement under the law.26 (13) De-escalation and use of force; training.HB5468 - 16 - LRB104 20696 WRO 34196 b1 Training required under this paragraph (13) must consist2 of at least 6 hours of instruction on use of force3 techniques, including the use of de-escalation techniques4 to prevent or reduce the need for force whenever safe and5 feasible.6 (14) Domestic violence; training. Training required7 under this paragraph (14) shall provide aid in8 understanding the actions of domestic violence victims and9 abusers and to prevent further victimization of those who10 have been abused, focusing specifically on looking beyond11 the physical evidence to the psychology of domestic12 violence situations, such as the dynamics of the13 aggressor-victim relationship, separately evaluating14 claims where both parties claim to be the victim, and15 long-term effects.16 (15) Effective recognition of and responses to stress,17 trauma, and post-traumatic stress; training. Training18 required under this paragraph (15) shall instruct Illinois19 State Police cadets to recognize and respond to stress,20 trauma, and post-traumatic stress experienced by law21 enforcement officers. The training must be consistent with22 Section 25 of the Illinois Mental Health First Aid23 Training Act in a peer setting, including recognizing24 signs and symptoms of work-related cumulative stress,25 issues that may lead to suicide, and solutions for26 intervention with peer support resources.HB5468 - 17 - LRB104 20696 WRO 34196 b1 (16) Elder abuse; training. Training required under2 this paragraph (16) shall teach Illinois State Police3 cadets to recognize neglect and financial exploitation4 against the elderly and adults with disabilities. The5 training shall also teach Illinois State Police cadets to6 recognize self-neglect by the elderly and adults with7 disabilities. In this subparagraph, "adults with8 disabilities" has the meaning given to that term in the9 Adult Protective Services Act.10 (17) Electronic control devices; training. Training11 required under this paragraph (17) shall include training12 in the use of electronic control devices, including the13 psychological and physiological effects of the use of14 those devices on humans.15 (18) Epinephrine auto-injector administration;16 training. Training required under this paragraph (18)17 shall instruct Illinois State Police cadets to recognize18 and respond to anaphylaxis. The training must comply with19 subsection (c) of Section 40 of the Illinois State Police20 Act.21 (19) Evidence collection; training. Training required22 under this paragraph (19) must include proper procedures23 for collecting, handling, and preserving evidence, and24 rules of law.25 (20) Firearms restraining orders; training. Providing26 instruction on the process used to file a firearmsHB5468 - 18 - LRB104 20696 WRO 34196 b1 restraining order and how to identify situations in which2 a firearms restraining order is appropriate and how to3 safely promote the usage of the firearms restraining order4 in different situations.5 (21) Firearms; training. Successful completion of a6 40-hour course of training in use of a suitable type7 firearm shall be a condition precedent to the possession8 and use of that respective firearm in connection with the9 officer's official duties. To satisfy the requirements of10 this Act, the training must include the following:11 (A) Instruction in the dangers of misuse of the12 firearm, safety rules, and care and cleaning of the13 firearm.14 (B) Practice firing on a range and qualification15 with the firearm in accordance with the standards16 established by the Board.17 (C) Instruction in the legal use of firearms under18 the Criminal Code of 2012 and relevant court19 decisions.20 (D) A forceful presentation of the ethical and21 moral considerations assumed by any person who uses a22 firearm.23 (22) First-aid; training. First-aid training must24 include cardiopulmonary resuscitation.25 (23) Hate crimes; training. Training required under26 this paragraph (23) shall instruct Illinois State PoliceHB5468 - 19 - LRB104 20696 WRO 34196 b1 cadets in identifying, responding to, and reporting all2 hate crimes.3 (24) High-risk traffic stops; training. Training4 required under this paragraph (24) must consist of at5 least 6 hours of training focused on high-risk traffic6 stops.7 (25) High-speed vehicle chase; training. Training8 required under this paragraph (25) shall instruct Illinois9 State Police cadets on the hazards of high-speed police10 vehicle chases with an emphasis on alternatives to the11 high-speed vehicle chase.12 (26) Human relations; training.13 (27) Human trafficking; training. Training required14 under this paragraph (27) shall instruct Illinois State15 Police cadets in the detection and investigation of all16 forms of human trafficking, including, but not limited to,17 involuntary servitude under subsection (b) of Section 10-918 of the Criminal Code of 2012, involuntary sexual servitude19 of a minor under subsection (c) of Section 10-9 of the20 Criminal Code of 2012, and trafficking in persons under21 subsection (d) of Section 10-9 of the Criminal Code of22 2012. This program shall be made available to all cadets23 and Illinois State Police officers.24 (28) Juvenile law; training. Training required under25 this paragraph (28) shall instruct Illinois State Police26 cadets on juvenile law and the proper processing andHB5468 - 20 - LRB104 20696 WRO 34196 b1 handling of juvenile offenders.2 (29) Mandated reporter; training. Training required3 under this paragraph (29) must be approved by the4 Department of Children and Family Services as provided5 under Section 4 of the Abused and Neglected Child6 Reporting Act and includes training on the reporting of7 child abuse and neglect.8 (30) Mental conditions and crises, training. Training9 required under this paragraph (30) shall include, without10 limitation, (A) recognizing the disease of addiction, (B)11 recognizing situations which require immediate assistance,12 and (C) responding in a manner that safeguards and13 provides assistance to individuals in need of mental14 treatment.15 (31) Officer wellness and suicide prevention;16 training. The training required under this paragraph (31)17 shall include instruction on job-related stress management18 techniques, skills for recognizing signs and symptoms of19 work-related cumulative stress, recognition of other20 issues that may lead to officer suicide, solutions for21 intervention, and a presentation on available peer support22 resources.23 (32) Officer-worn body cameras; training.24 (A) As used in this paragraph (32), "officer-worn25 body camera" has the meaning given to that term in26 Article 10 of the Law Enforcement Officer-Worn BodyHB5468 - 21 - LRB104 20696 WRO 34196 b1 Camera Act.2 (B) The training required under this paragraph3 (32) shall provide training in the use of officer-worn4 body cameras to cadets who will use officer-worn body5 cameras.6 (33) Opioid antagonists; training.7 (A) As used in this paragraph (33), "opioid8 antagonist" has the meaning given to that term in9 subsection (e) of Section 5-23 of the Substance Use10 Disorder Act.11 (B) Training required under this paragraph (33)12 shall instruct Illinois State Police cadets to13 administer opioid antagonists.14 (34) Persons arrested while under the influence of15 alcohol or drugs; training. Training required under this16 paragraph (34) shall comply with Illinois State Police17 policy adopted under Section 2605-54. The training shall18 be consistent with the Substance Use Disorder Act and19 shall provide guidance for the arrest of persons under the20 influence of alcohol or drugs, proper medical attention if21 warranted, and care and release of those persons from22 custody. The training shall provide guidance concerning23 the release of persons arrested under the influence of24 alcohol or drugs who are under the age of 21 years of age,25 which shall include, but shall not be limited to,26 instructions requiring the arresting officer to make aHB5468 - 22 - LRB104 20696 WRO 34196 b1 reasonable attempt to contact a responsible adult who is2 willing to take custody of the person who is under the3 influence of alcohol or drugs.4 (35) Physical training.5 (36) Post-traumatic stress disorder; training.6 Training required under this paragraph (36) shall equip7 Illinois State Police cadets to identify the symptoms of8 post-traumatic stress disorder and to respond9 appropriately to individuals exhibiting those symptoms.10 (37) Report writing; training. Training required under11 this paragraph (37) shall instruct Illinois State Police12 cadets on writing reports and proper documentation of13 statements.14 (38) Scenario training. At least 12 hours of hands-on,15 scenario-based role-playing.16 (39) Search and seizure; training. Training required17 under this paragraph (39) shall instruct Illinois State18 Police cadets on search and seizure, including temporary19 questioning.20 (40) Sexual assault and sexual abuse; training.21 Training required under this paragraph (40) shall instruct22 Illinois State Police cadets on sexual assault and sexual23 abuse response and report writing training requirements,24 including, but not limited to, the following:25 (A) recognizing the symptoms of trauma;26 (B) understanding the role trauma has played in aHB5468 - 23 - LRB104 20696 WRO 34196 b1 victim's life;2 (C) responding to the needs and concerns of a3 victim;4 (D) delivering services in a compassionate,5 sensitive, and nonjudgmental manner;6 (E) interviewing techniques in accordance with the7 curriculum standards in subsection (f) of Section8 10.19 of the Illinois Police Training Act;9 (F) understanding cultural perceptions and common10 myths of sexual assault and sexual abuse; and11 (G) report-writing techniques in accordance with12 the curriculum standards in subsection (f) of Section13 10.19 of the Illinois Police Training Act and the14 Sexual Assault Incident Procedure Act.15 (41) Traffic control and crash investigation;16 training.17 (d) The Division of the Academy and Training shall18administer and conduct a program consistent with 18 U.S.C.19926B and 926C for qualified active and retired Illinois State20Police officers.21(Source: P.A. 103-34, eff. 1-1-24; 103-939, eff. 1-1-25;22103-949, eff. 1-1-25; 104-24, eff. 1-1-26; 104-417, eff.238-15-25; revised 1-29-26.)24 Section 10. The Illinois Police Training Act is amended by25changing Section 10.17 as follows:HB5468 - 24 - LRB104 20696 WRO 34196 b1 (50 ILCS 705/10.17)2 Sec. 10.17. Crisis Intervention Team (CIT) training;3mental health awareness training; certified therapy dog team4training and certification.5 (a) The Illinois Law Enforcement Training Standards Board6shall develop and approve a standard curriculum for certified7training programs in crisis intervention, including a8specialty certification course of at least 40 hours,9addressing specialized policing responses to people with10mental illnesses. The Board shall conduct Crisis Intervention11Team (CIT) training programs that train officers to identify12signs and symptoms of mental illness, to de-escalate13situations involving individuals who appear to have a mental14illness, and connect that person in crisis to treatment.15Crisis Intervention Team (CIT) training programs shall be a16collaboration between law enforcement professionals, mental17health providers, families, and consumer advocates and must18minimally include the following components: (1) basic19information about mental illnesses and how to recognize them;20(2) information about mental health laws and resources; (3)21learning from family members of individuals with mental22illness and their experiences; [and] (4) verbal de-escalation23training and role-plays; and (5) community response options24including, the community response options under the Community25Emergency Services and Support Act. Officers who haveHB5468 - 25 - LRB104 20696 WRO 34196 b1successfully completed this program shall be issued a2certificate attesting to their attendance of a Crisis3Intervention Team (CIT) training program.4 (b) The Board shall create an introductory course5incorporating adult learning models that provides law6enforcement officers with an awareness of mental health issues7including a history of the mental health system, types of8mental health illness including signs and symptoms of mental9illness and common treatments and medications, and the10potential interactions law enforcement officers may have on a11regular basis with these individuals, their families, and12service providers including de-escalating a potential crisis13situation. This course, in addition to other traditional14learning settings, may be made available in an electronic15format.16 (c) The Board shall develop a course and certification17program for certified therapy dog teams consisting of officers18employing the use of therapy dogs in relation to crisis and19emergency response. This program shall aim to ensure that20Crisis Intervention Team (CIT) officers and therapy dog teams21are available in various regions throughout the State to be22dispatched in the event of a crisis.23 (d) The Board may include model policies regarding24community response procedures on its website and may25distribute educational and training materials created in26consultation with the Department of Human Services to lawHB5468 - 26 - LRB104 20696 WRO 34196 b1enforcement agencies throughout the State.2 The amendatory changes to this Section made by Public Act3101-652 shall take effect January 1, 2022.4(Source: P.A. 104-106, eff. 1-1-26.)5 Section 15. The Emergency Telephone System Act is amended6by changing Section 2 and by adding Sections 7.2 and 7.3 as7follows:8 (50 ILCS 750/2) (from Ch. 134, par. 32)9 (Section scheduled to be repealed on December 31, 2027)10 Sec. 2. Definitions. As used in this Act, unless the11context otherwise requires:12 "9-1-1 network" means the network used for the delivery of139-1-1 calls and messages over dedicated and redundant14facilities to a primary or backup 9-1-1 PSAP that meets the15appropriate grade of service.16 "9-1-1 system" means the geographic area that has been17granted an order of authority by the Commission or the18Statewide 9-1-1 Administrator to use "9-1-1" as the primary19emergency telephone number, including, but not limited to, the20network, software applications, databases, CPE components and21operational and management procedures required to provide229-1-1 service.23 "9-1-1 Authority" means an Emergency Telephone System24Board or Joint Emergency Telephone System Board that providesHB5468 - 27 - LRB104 20696 WRO 34196 b1for the management and operation of a 9-1-1 system. "9-1-12Authority" includes the Illinois State Police only to the3extent it provides 9-1-1 services under this Act.4 "9-1-1 System Manager" means the manager, director,5administrator, or coordinator who at the direction of his or6her Emergency Telephone System Board is responsible for the7implementation and execution of the order of authority issued8by the Commission or the Statewide 9-1-1 Administrator through9the programs, policies, procedures, and daily operations of10the 9-1-1 system consistent with the provisions of this Act.11 "Administrator" means the Statewide 9-1-1 Administrator.12 "Advanced service" means any telecommunications service13with or without dynamic bandwidth allocation, including, but14not limited to, ISDN Primary Rate Interface (PRI), that,15through the use of a DS-1, T-1, or other un-channelized or16multi-channel transmission facility, is capable of17transporting either the subscriber's inter-premises voice18telecommunications services to the public switched network or19the subscriber's 9-1-1 calls to the public agency.20 "Aggregator" means an entity that ingresses 9-1-1 calls of21multiple traffic types or 9-1-1 calls from multiple22originating service providers and combines them on a trunk23group or groups (or equivalent egress connection arrangement24to a 9-1-1 system provider's NG9-1-1 network or system), and25that uses the routing information provided in the received26call setup signaling to select the appropriate trunk group andHB5468 - 28 - LRB104 20696 WRO 34196 b1proceeds to signal call setup toward the 9-1-1 system2provider. "Aggregator" includes an originating service3provider that provides aggregation functions for its own 9-1-14calls. "Aggregator" also includes an aggregation network or an5aggregation entity that provides aggregator services for other6types of system providers, such as cloud-based services or7enterprise networks as its client.8 "ALI" or "automatic location identification" means the9automatic display at the public safety answering point of the10address or location of the caller's telephone and11supplementary emergency services information of the location12from which a call originates.13 "ANI" or "automatic number identification" means the14automatic display of the 10-digit telephone number associated15with the caller's telephone number.16 "Automatic alarm" and "automatic alerting device" mean any17device that will access the 9-1-1 system for emergency18services upon activation and does not provide for two-way19communication.20 "Answering point" means a PSAP, SAP, Backup PSAP, Unmanned21Backup Answering Point, or VAP.22 "Authorized entity" means an answering point or23participating agency other than a decommissioned PSAP.24 "Backup PSAP" means an answering point that meets the25appropriate standards of service and serves as an alternate to26the PSAP operating independently from the PSAP at a differentHB5468 - 29 - LRB104 20696 WRO 34196 b1location that has the capability to direct dispatch for the2PSAP or otherwise transfer emergency calls directly to an3authorized entity. A backup PSAP may accept overflow calls4from the PSAP or be activated if the primary PSAP is disabled.5 "Board" means an Emergency Telephone System Board or a6Joint Emergency Telephone System Board created pursuant to7Section 15.4.8 "Bylaws" means a set of regulations that ensure consistent9and agreed upon voting and decision-making procedures.10 "Call back number" means a number used by a PSAP to11recontact a location from which a 9-1-1 call was placed,12regardless of whether that number is a direct-dial number for13a station used to originate a 9-1-1 call.14 "Carrier" includes a telecommunications carrier and a15wireless carrier.16 "Commission" means the Illinois Commerce Commission.17 "Computer aided dispatch" or "CAD" means a computer-based18system that aids public safety telecommunicators or19telecommunicator supervisors by automating selected20dispatching and recordkeeping activities.21 "Direct dispatch" means a 9-1-1 service wherein upon22receipt of an emergency call, a public safety telecommunicator23or telecommunicator supervisors transmits, without delay,24transfer, relay, or referral, all relevant available25information to the appropriate public safety personnel or26emergency responders.HB5468 - 30 - LRB104 20696 WRO 34196 b1 "Dispatchable location" means a location delivered to the2PSAP with a 9-1-1 call that consists of the validated street3address of the calling party, plus additional information,4such as a suite or apartment identifier, uncertainty data, or5similar information, necessary to accurately identify the6location of the calling party.7 "Decommissioned" means the revocation of a PSAPs authority8to handle 9-1-1 calls as an answering point within the 9-1-19network.10 "Diversion" means the obligation or expenditure of a 9-1-111fee or charge for a purpose or function other than the purposes12and functions designated by the Federal Communications13Commission as acceptable under 47 CFR 9.23. "Diversion"14includes distribution of a 9-1-1 fee or charge to a political15subdivision that obligates or expends such fees for a purpose16or function other than those designated as acceptable by the17Federal Communications Commission under 47 CFR 9.23.18 "DS-1, T-1, or similar un-channelized or multi-channel19transmission facility" means a facility that can transmit and20receive a bit rate of at least 1.544 megabits per second21(Mbps).22 "Dynamic bandwidth allocation" means the ability of the23facility or customer to drop and add channels, or adjust24bandwidth, when needed in real time for voice or data25purposes.26 "Emergency call" means any type of request for emergencyHB5468 - 31 - LRB104 20696 WRO 34196 b1assistance through a 9-1-1 network either to the digits 9-1-12or the emergency 24/7 10-digit telephone number for all3answering points. An emergency call is not limited to a voice4telephone call. It could be a two-way video call, an5interactive text, Teletypewriter (TTY), an SMS, an Instant6Message, or any new mechanism for communications available in7the future. An emergency call occurs when the request for8emergency assistance is received by a public safety9telecommunicator.10 "Emergency Telephone System Board" or "ETSB" means (i) a11board appointed by the corporate authorities of any county or12municipality to provide for the management and operation of a139-1-1 system within the scope of the duties and powers14prescribed by this Act or (ii) a joint Emergency Telephone15System Board.16 "EMS personnel" has the meaning given to that term in17Section 3.5 of the Emergency Medical Services (EMS) Systems18Act.19 "First responder" means someone designated by a public20safety agency who is charged with responding to emergency21service requests, including emergency communications22professionals, public safety telecommunicators, public safety23telecommunicator supervisors, and police, fire, and EMS24personnel who operate in the field.25 "Grade of service" means the NENA Baseline NG9-1-1 as set26forth in the NENA i3 Solution prevailing national standard.HB5468 - 32 - LRB104 20696 WRO 34196 b1 "Hearing-impaired individual" means a person with a2permanent hearing loss who can regularly and routinely3communicate by telephone only through the aid of devices which4can send and receive written messages over the telephone5network.6 "Hosted supplemental 9-1-1 service" means a database7service that:8 (1) electronically provides information for 9-1-1 call9 takers when a call is placed to 9-1-1;10 (2) allows telephone subscribers to provide11 information to 9-1-1 to be used in emergency scenarios;12 (3) collects a variety of formatted data relevant to13 9-1-1 and first responder needs, which may include, but is14 not limited to, photographs of the telephone subscribers,15 physical descriptions, medical information, household16 data, and emergency contacts;17 (4) allows for information to be entered by telephone18 subscribers through a secure website where they can elect19 to provide as little or as much information as they20 choose;21 (5) automatically displays data provided by telephone22 subscribers to 9-1-1 call takers for all types of23 telephones when a call is placed to 9-1-1 from a24 registered and confirmed phone number;25 (6) (blank);26 (7) (blank);HB5468 - 33 - LRB104 20696 WRO 34196 b1 (8) (blank);2 (9) supports the delivery of telephone subscriber3 information through a secure internet connection to all4 emergency telephone system boards;5 (10) works across all 9-1-1 call-taking equipment and6 allows for the easy transfer of information into a7 computer aided dispatch system; and8 (11) may be used to collect information pursuant to an9 Illinois Premise Alert Program as defined in the Illinois10 Premise Alert Program (PAP) Act.11 "Interconnected voice service" means a telecommunications12service that:13 (1) allows users to make and receive calls to and from14 the public switched telephone network or other phone15 lines, including both traditional landline and mobile16 services;17 (2) enables users to make or receive voice calls to or18 from telephone numbers assigned to the public switched19 telephone network, including calls to and from emergency20 services;21 (3) requires a connection to the public switched22 telephone network (PSTN) either directly or through other23 interconnected services;24 (4) supports standard telephone functions, such as25 making and receiving calls, voicemail, and the ability to26 connect with other telephone networks;HB5468 - 34 - LRB104 20696 WRO 34196 b1 (5) complies with various FCC regulations to ensure2 user safety, including the requirement to support 9-1-13 services, allowing emergency responders to locate the4 caller; and5 (6) can be provided over various technologies,6 including traditional telephone lines, broadband Internet7 connections via VoIP, and mobile networks.8 "Interconnected voice service" includes voice over9Internet protocol (VoIP) services that are integrated into the10public telephone system and the availability of other11essential services like number portability and accessibility12for people with disabilities.13 "Interconnected voice over Internet protocol provider" or14"Interconnected VoIP provider" has the meaning given to that15term under Section 13-235 of the Public Utilities Act.16 "Joint Emergency Telephone System Board" or "Joint ETSB"17means a Joint Emergency Telephone System Board established by18intergovernmental agreement of two or more municipalities or19counties, or a combination thereof, to provide for the20management and operation of a 9-1-1 system.21 "Key telephone system" means a type of MLTS designed to22provide shared access to several outside lines through buttons23or keys typically offering identified access lines with direct24line appearance or termination on a given telephone set.25 "Local public agency" means any unit of local government26or special purpose district located in whole or in part withinHB5468 - 35 - LRB104 20696 WRO 34196 b1this State that provides or has authority to provide2firefighting, police, ambulance, medical, or other emergency3services.4 "Mechanical dialer" means any device that accesses the59-1-1 system without human intervention and does not provide6for two-way communication.7 "Master Street Address Guide" or "MSAG" is a database of8street names and house ranges within their associated9communities defining emergency service zones (ESZs) and their10associated emergency service numbers (ESNs) to enable proper11routing of 9-1-1 calls.12 "Mobile telephone number" or "MTN" means the telephone13number assigned to a wireless telephone at the time of initial14activation.15 "Multi-line telephone system" or "MLTS" means a system16composed of common control units, telephone sets, control17hardware and software, and adjunct systems, including network18and premises-based systems, such as Centrex and VoIP, as well19as PBX, hybrid, and key telephone systems [(]as classified by20the Federal Communications Commission under 47 CFR Part 68,21which includes systems owned or leased by governmental22agencies, nonprofit entities, and for-profit businesses.23"Multi-line telephone system" or "MLTS" includes the full24range of networked communication systems that serve25enterprises, including IP-based and cloud-based systems.26"Multi-line telephone system" or "MLTS" also includesHB5468 - 36 - LRB104 20696 WRO 34196 b1outbound-only MLTS that allow users to make 9-1-1 calls but do2not enable PSAPs to place a return call directly to the 9-1-13caller.4 "Network connections" means the number of voice grade5communications channels directly between a subscriber and a6telecommunications carrier's public switched network, without7the intervention of any other telecommunications carrier's8switched network, which would be required to carry the9subscriber's inter-premises traffic and which connection10either (1) is capable of providing access through the public11switched network to a 9-1-1 Emergency Telephone System, if one12exists, or (2) if no system exists at the time a surcharge is13imposed under Section 15.3 or 20, that would be capable of14providing access through the public switched network to the15local 9-1-1 Emergency Telephone System if one existed. Where16multiple voice grade communications channels are connected to17a telecommunications carrier's public switched network through18a private branch exchange (PBX) service, there shall be19determined to be one network connection for each trunk line20capable of transporting either the subscriber's inter-premises21traffic to the public switched network or the subscriber's229-1-1 calls to the public agency. Where multiple voice grade23communications channels are connected to an OSP's public24switched network through Centrex type service, the number of25network connections shall be equal to the number of PBX trunk26equivalents for the subscriber's service or other multipleHB5468 - 37 - LRB104 20696 WRO 34196 b1voice grade communication channels facility, as determined by2reference to any generally applicable exchange access service3tariff filed by the subscriber's telecommunications carrier4with the Commission.5 "Network costs" means those recurring costs that directly6relate to the operation of the 9-1-1 network as determined by7the Statewide 9-1-1 Administrator with the advice of the8Statewide 9-1-1 Advisory Board, which may include, but need9not be limited to, some or all of the following: costs for10interoffice trunks, selective routing charges, transfer lines11and toll charges for 9-1-1 services, Automatic Location12Information (ALI) database charges, independent local exchange13carrier charges and non-system provider charges, carrier14charges for third party database for on-site customer premises15equipment, backup [back-up] PSAP trunks for non-system16providers, periodic database updates as provided by carrier17(also known as "ALI data dump"), regional ALI storage charges,18circuits for call delivery (fiber or circuit connection),19NG9-1-1 costs, and all associated fees, taxes, and surcharges20on each invoice. "Network costs" shall not include radio21circuits or toll charges that are other than for 9-1-122services.23 "Next generation 9-1-1" or "NG9-1-1" means a secure24Internet Protocol-based (IP-based) open-standards system25comprised of hardware, software, data, and operational26policies and procedures that:HB5468 - 38 - LRB104 20696 WRO 34196 b1 (A) provides standardized interfaces from2 emergency call and message services to support3 emergency communications;4 (B) processes all types of emergency calls,5 including voice, text, data, and multimedia6 information;7 (C) acquires and integrates additional emergency8 call data useful to call routing and handling;9 (D) delivers the emergency calls, messages, and10 data to the appropriate public safety answering point11 and other appropriate emergency entities based on the12 location of the caller;13 (E) supports data, video, and other communications14 needs for coordinated incident response and15 management; and16 (F) interoperates with services and networks used17 by first responders to facilitate emergency response.18 "Next generation 9-1-1 costs" or "NG9-1-1 costs" means19those recurring costs that directly relate to the next20generation 9-1-1 service as determined by the Statewide 9-1-121Administrator with the advice of the Statewide 9-1-1 Advisory22Board, which may include, but need not be limited to, costs for23NENA i3 Core Components (Border Control Function (BCF),24Emergency Call Routing Function (ECRF), Location Validation25Function (LVF), Emergency Services Routing Proxy (ESRP),26Policy Store/Policy Routing Functions (PSPRF), LocationHB5468 - 39 - LRB104 20696 WRO 34196 b1Information Servers (LIS)), Statewide ESInet, and software2external to the PSAP (data collection, identity management,3aggregation, and GIS functionality).4 "Next generation 9-1-1 core services" or "NGCS" means a5set of services needed to process a 9-1-1 call on an ESInet.6"Next generation 9-1-1 core services" or "NGCS" includes, but7is not limited to, the ESRP, ECRF, LVF, BCF, bridge, policy8store, logging services, and typical IP services, including9DNS and DHCP. "Next generation 9-1-1 core services" or "NGCS"10does not include the network on which the services operate.11 "Originating service provider" or "OSP" means the entity12that provides services to end users that may be used to13originate voice or nonvoice 9-1-1 requests for assistance and14who would interconnect, in any of various fashions, to the159-1-1 system provider for purposes of delivering 9-1-1 traffic16to the public safety answering points.17 "Primary place of use" or "PPU" means the residential18street address or the primary business street address where a19customer primarily uses the mobile telecommunications service.20"Primary place of use" or "PPU" does not include a post office21box address.22 "Public agency" means the State, and any unit of local23government or special purpose district located in whole or in24part within this State, that provides or has authority to25provide firefighting, police, ambulance, medical, or other26emergency services.HB5468 - 40 - LRB104 20696 WRO 34196 b1 "Public safety agency" means a functional division of a2public agency that provides firefighting, police, medical, or3other emergency services to respond to and manage emergency4incidents. For the purpose of providing wireless service to5users of 9-1-1 emergency services, as expressly provided for6in this Act, the Illinois State Police may be considered a7public safety agency.8 "Public safety answering point" or "PSAP" means the9primary answering location of an emergency call that meets the10appropriate standards of service and is responsible for11receiving and processing those calls and events according to a12specified operational policy.13 "PSAP representative" means the manager or supervisor of a14public safety answering point [Public Safety Answering Point ]15[(PSAP)] who oversees the daily operational functions and is16responsible for the overall management and administration of17the PSAP.18 "Public safety telecommunicator" means any person employed19in a full-time or part-time capacity at an answering point20whose duties or responsibilities include answering, receiving,21or transferring an emergency call for dispatch to the22appropriate emergency responder.23 "Public safety telecommunicator supervisor" means any24person employed in a full-time or part-time capacity at an25answering point or by a 9-1-1 Authority, whose primary duties26or responsibilities are to direct, administer, or manage anyHB5468 - 41 - LRB104 20696 WRO 34196 b1public safety telecommunicator and whose responsibilities2include answering, receiving, or transferring an emergency3call for dispatch to the appropriate emergency responders.4 "Referral" means a 9-1-1 service in which the public5safety telecommunicator provides the calling party with the6telephone number of the appropriate public safety agency or7other provider of emergency services.8 "Regular service" means any telecommunications service,9other than advanced service, that is capable of transporting10either the subscriber's inter-premises voice11telecommunications services to the public switched network or12the subscriber's 9-1-1 calls to the public agency.13 "Relay" means a 9-1-1 service in which the public safety14telecommunicator takes the pertinent information from a caller15and relays that information to the appropriate public safety16agency or other provider of emergency services.17 "Remit period" means the billing period, one month in18duration, for which a wireless carrier remits a surcharge and19provides subscriber information by zip code to the Illinois20State Police, in accordance with Section 20 of this Act.21 "Secondary Answering Point" or "SAP" means a location,22other than a PSAP, that is able to receive the voice, data, and23call back number of NG9-1-1 emergency calls transferred from a24PSAP and completes the call taking process by dispatching25police, medical, fire, or other emergency responders.26 "Shared telecommunications services" means the provisionHB5468 - 42 - LRB104 20696 WRO 34196 b1of telecommunications and information management services and2equipment within a user group located in discrete private3premises in building complexes, campuses, or high-rise4buildings by a commercial shared services provider or by a5user association, through privately owned customer premises6equipment and associated data processing and information7management services. The term "shared telecommunications8services" includes the provisioning of connections to the9facilities of a local exchange carrier or an interexchange10carrier.11 "Statewide behavioral health crisis system" means the core12elements or pillars of the crisis system and includes Illinois139-8-8 Lifeline Contact Centers, community crisis response14services, including mobile crisis teams, and crisis receiving15and stabilization facilities and programs, including living16room programs.17 "Subscriber" means an individual or entity to whom a18wireless, wireline, or VoIP service account or number has been19assigned by a carrier, other than an account or number20associated with prepaid wireless telecommunication service.21 "System" means the communications equipment, related22software applications, and databases required to produce a23response by the appropriate emergency public safety agency or24other provider of emergency services as a result of an25emergency call being placed to 9-1-1.26 "System provider" means the contracted entity providingHB5468 - 43 - LRB104 20696 WRO 34196 b19-1-1 network and database services.2 "Telecommunications carrier" means those entities included3within the definition specified in Section 13-202 of the4Public Utilities Act, and includes those carriers acting as5resellers of telecommunications services. "Telecommunications6carrier" includes telephone systems operating as mutual7concerns. "Telecommunications carrier" does not include a8wireless carrier.9 "Telecommunications technology" means equipment that can10send and receive written messages over the telephone network.11 "Transfer" means a 9-1-1 service in which the public12safety telecommunicator, who receives an emergency call,13transmits, redirects, or conferences that call to the14appropriate public safety agency or other provider of15emergency services. "Transfer" includes calls transferred,16within the statewide NG9-1-1 system and to surrounding states17NG9-1-1 Systems using a SIP URI. "Transfer" shall not include18(1) a relay or referral of the information without19transferring the caller or (2) calls transferred to a 10-digit20number where a SIP URI is available.21 "Transmitting messages" shall have the meaning given to22that term under Section 8-11-2 of the Illinois Municipal Code.23 "Trunk line" means a transmission path, or group of24transmission paths, connecting a subscriber's PBX to a25telecommunications carrier's public switched network. In the26case of regular service, each voice grade communicationsHB5468 - 44 - LRB104 20696 WRO 34196 b1channel or equivalent amount of bandwidth capable of2transporting either the subscriber's inter-premises voice3telecommunications services to the public switched network or4the subscriber's 9-1-1 calls to the public agency shall be5considered a trunk line, even if it is bundled with other6channels or additional bandwidth. In the case of advanced7service, each DS-1, T-1, or other un-channelized or8multi-channel transmission facility that is capable of9transporting either the subscriber's inter-premises voice10telecommunications services to the public switched network or11the subscriber's 9-1-1 calls to the public agency shall be12considered a single trunk line, even if it contains multiple13voice grade communications channels or otherwise supports 2 or14more voice grade calls at a time; provided, however, that each15additional increment of up to 24 voice grade channels of16transmission capacity that is capable of transporting either17the subscriber's inter-premises voice telecommunications18services to the public switched network or the subscriber's199-1-1 calls to the public agency shall be considered an20additional trunk line.21 "Unmanned backup answering point" means an answering point22that serves as an alternate to the PSAP at an alternate23location and is typically unmanned but can be activated if the24primary PSAP is disabled.25 "Virtual answering point" or "VAP" means a temporary or26nonpermanent location that is capable of receiving anHB5468 - 45 - LRB104 20696 WRO 34196 b1emergency call, contains a fully functional worksite that is2not bound to a specific location, but rather is portable and3scalable, connecting public safety telecommunicators to the4work process, and is capable of completing the call5dispatching process.6 "Voice grade [Voice-grade] call" or "VGC" means a7telecommunications service that allows for the transmission of8voice signals with sufficient quality for effective9communication.10 "Voice-impaired individual" means a person with a11permanent speech disability which precludes oral12communication, who can regularly and routinely communicate by13telephone only through the aid of devices which can send and14receive written messages over the telephone network.15 "Wireless" means the delivery of a wireless 9-1-1 call in16accordance with applicable Federal Communications Commission17regulations.18 "Wireless carrier" means a provider of two-way cellular,19broadband PCS, geographic area 800 MHZ and 900 MHZ Commercial20Mobile Radio Service (CMRS), Wireless Communications Service21(WCS), or other Commercial Mobile Radio Service (CMRS), as22defined by the Federal Communications Commission, offering23radio communications that may provide fixed, mobile, radio24location, or satellite communication services to individuals25or businesses within its assigned spectrum block and26geographical area or that offers real-time, two-way voiceHB5468 - 46 - LRB104 20696 WRO 34196 b1service that is interconnected with the public switched2network, including a reseller of such service.3(Source: P.A. 103-366, eff. 1-1-24; 104-204, eff. 8-15-25;4revised 12-12-25.)5 (50 ILCS 750/7.2 new)6 Sec. 7.2. Required compliance with the Community Emergency7Services and Support Act Protocols. Beginning July 1, 2027,8all public safety answering points shall comply with the9protocols established under the Community Emergency Services10and Support Act. The public safety answering points shall use11the protocols and processes to identify behavioral and mental12health-related emergencies that do not require a law13enforcement response. When appropriate, a public safety14answering point shall transfer calls that do not require a law15enforcement response to the statewide behavioral health crisis16system in accordance with the protocols established under the17Community Emergency Services and Support Act18 (50 ILCS 750/7.3 new)19 Sec. 7.3. Monitoring PSAP compliance with the Community20Emergency Services and Support Act.21 (a) The Office of the Statewide 9-1-1 Administrator shall22ensure that PSAPs comply with the requirements of Section 7.2.23To ensure that PSAPs comply with the requirements of Section247.2, the Office of the Statewide 9-1-1 Administrator shallHB5468 - 47 - LRB104 20696 WRO 34196 b1monitor every PSAP.2 (b) The Office of the Statewide 9-1-1 Administrator shall3consult, as appropriate, with the Illinois Department of Human4Services to support PSAP compliance with the Community5Emergency Services and Support Act. In carrying out this6responsibility, the Illinois Department of Human Services7shall provide consultation, resources, collaboration, and8guidance to the Statewide 9-1-1 Administrator, as appropriate,9to support PSAP compliance with the Community Emergency10Services and Support Act. The guidance shall include required11data elements, reporting formats, and a mechanism for12reporting provider service data to support monitoring,13verification, and quality improvement. The Office of the14Statewide 9-1-1 Administrator shall adopt rules to implement15this Section and ensure compliance with Section 7.2.16 Section 20. The Community Emergency Services and Support17Act is amended by changing Sections 5, 15, 20, 25, 30, 35, 40,1845, 50, 65, and 70 and by adding Sections 75 and 80 as follows:19 (50 ILCS 754/5)20 Sec. 5. Findings. The General Assembly recognizes that the21[Illinois] Department of Human Services [Division of Mental ]22[Health] is preparing to provide mobile mental and behavioral23health services to all Illinoisans as part of the federally24mandated adoption of the 9-8-8 phone number. The GeneralHB5468 - 48 - LRB104 20696 WRO 34196 b1Assembly also recognizes that many cities and some states have2successfully established mobile emergency mental and3behavioral health services as part of their emergency response4system to support people who need such support and do not5present a threat of physical violence to the mobile mental6health relief providers. In light of that experience, the7General Assembly finds that in order to promote and protect8the health, safety, and welfare of the public, it is necessary9and in the public interest to provide emergency response, with10or without medical transportation, to individuals requiring11mental health or behavioral health services in a manner that12is substantially equivalent to the response already provided13to individuals who require emergency physical health care.14 The General Assembly also recognizes the history of15vulnerable populations being subject to unwarranted16involuntary commitment or other human rights violations17instead of receiving necessary care during acute crises which18may contribute to an understandable apprehension of behavioral19health services among individuals who have historically been20subject to these practices. The General Assembly intends for21the Mobile Mental Health Relief Providers regulated by this22Act to assist with crises that do not rise to the level of23involuntary commitment. However, the General Assembly also24recognizes that Mobile Mental Health Relief Providers may,25during the course of assisting with a crisis, encounter26individuals who present an imminent threat of injury toHB5468 - 49 - LRB104 20696 WRO 34196 b1themselves or others unless they receive assistance through2the involuntary commitment process. This Act intends to3balance concerns about misuse of the involuntary commitment4process with the need for emergency care for individuals whose5crisis presents an imminent threat of injury.6(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)7 (50 ILCS 754/15)8 Sec. 15. Definitions. As used in this Act:9 "Chemical restraint" means any drug used for discipline or10convenience and not required to treat medical symptoms.11 "Community services" and "community-based mental or12behavioral health services" include both public and private13settings.14 "Department" means the Department of Human Services.15 ["Division of Mental Health" means the Division of Mental ]16[Health of the Department of Human Services.]17 "Emergency" means an emergent circumstance caused by a18health condition, regardless of whether it is perceived as19physical, mental, or behavioral in nature, for which an20individual may require prompt care, support, or assessment at21the individual's location.22 "Mental or behavioral health" means any health condition23involving changes in thinking, emotion, or behavior, and that24the medical community treats as distinct from physical health25care.HB5468 - 50 - LRB104 20696 WRO 34196 b1 "Mobile mental health relief provider" means a mobile2crisis response team or a mental health professional, as3defined by the Department of Healthcare and Family Services,4who engages with individuals [person engaging with a member of ]5[the public] to provide [the] mobile mental and behavioral health6services [service] established in conjunction with the7Department of Human Services [Division of Mental Health ]8[establishing the 9-8-8 emergency number]. "Mobile mental health9relief provider" may include paramedics [does not include a ]10[Paramedic] (EMT-P), emergency medical technicians (EMTs), other11medical personnel; individuals with lived experience; or12community responders who are trained to provide mobile13behavioral health crisis services [or EMT, as those terms are ]14[defined in the Emergency Medical Services (EMS) Systems Act, ]15[unless that responding agency has agreed to provide a ]16[specialized response in accordance with the Division of Mental ]17[Health's services offered through its 9-8-8 number and has met ]18[all the requirements to offer that service through that ]19[system].20 "Physical health" means a health condition that the21medical community treats as distinct from mental or behavioral22health care.23 "Physical restraint" means any manual method or physical24or mechanical device, material, or equipment attached or25adjacent to an individual's body that the individual cannot26easily remove and restricts freedom of movement or normalHB5468 - 51 - LRB104 20696 WRO 34196 b1access to one's body. "Physical restraint" does not include a2seat belt if it is used during transportation of an individual3and the individual has access to the mechanism that releases4the seat belt.5 "Public safety answering point" or "PSAP" means the6primary answering location of an emergency call that meets the7appropriate standards of service and is responsible for8receiving and processing those calls and events according to a9specified operational policy.10 "Treatment relationship" means an active association with11a mental or behavioral care provider able to respond in an12appropriate amount of time to requests for care.13(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)14 (50 ILCS 754/20)15 Sec. 20. Coordination with the Department [Division of ]16[Mental Health]. Each 9-1-1 PSAP and provider of emergency17services dispatched through a 9-1-1 system must coordinate18with the mobile mental and behavioral health services19established by the Department [Division of Mental Health] so20that the following State goals and State prohibitions are met21whenever a person interacts with one of these entities for the22purpose of seeking emergency mental and behavioral health care23or when one of these entities recognizes the appropriateness24of providing mobile mental or behavioral health care to an25individual with whom they have engaged. The DepartmentHB5468 - 52 - LRB104 20696 WRO 34196 b1[Division of Mental Health] is also directed to provide guidance2regarding whether and how these entities should coordinate3with mobile mental and behavioral health services when4responding to individuals who appear to be in a mental or5behavioral health emergency while engaged in conduct alleged6to constitute a non-violent misdemeanor.7(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)8 (50 ILCS 754/25)9 Sec. 25. State goals.10 (a) 9-1-1 PSAPs, emergency services dispatched through119-1-1 PSAPs, and the mobile mental and behavioral health12service established by the Department [Division of Mental ]13[Health] must coordinate their services so that the State goals14listed in this Section are achieved. Appropriate mobile15response service for mental and behavioral health emergencies16shall be available regardless of whether the initial contact17was with 9-8-8, with 9-1-1, or directly with an emergency18service dispatched through 9-1-1. Appropriate mobile response19services must:20 (1) whenever possible, ensure that individuals21 experiencing mental or behavioral health crises are22 diverted from hospitalization or incarceration and are23 instead linked with available appropriate community24 services;25 (2) include the option of on-site care if that type ofHB5468 - 53 - LRB104 20696 WRO 34196 b1 care is appropriate and does not override the care2 decisions of the individual receiving care. Providing care3 in the community, through methods like mobile crisis4 units, is encouraged. If effective care is provided on5 site, and if it is consistent with the care decisions of6 the individual receiving the care, further transportation7 to other medical providers is not required by this Act;8 (3) recommend appropriate referrals for available9 community services if the individual receiving on-site10 care is not already in a treatment relationship with a11 service provider or is unsatisfied with their current12 service providers. The referrals shall take into13 consideration waiting lists and copayments, which may14 present barriers to access; and15 (4) subject to the care decisions of the individual16 receiving care, coordinate transportation for any17 individual experiencing a mental or behavioral health18 emergency to the most integrated and least restrictive19 setting feasible. A mobile crisis response team may20 provide transportation if the mobile crisis response team21 is appropriately equipped and staffed to do so.22 (b) Prioritize requests for emergency assistance. 9-1-123PSAPs, emergency services dispatched through 9-1-1 PSAPs, and24the mobile mental and behavioral health service established by25the Department [Division of Mental Health] must provide guidance26for prioritizing calls for assistance and maximum responseHB5468 - 54 - LRB104 20696 WRO 34196 b1time in relation to the type of emergency reported.2 (c) Provide appropriate response times. From the time of3first notification, 9-1-1 PSAPs, emergency services dispatched4through 9-1-1 PSAPs, and the mobile mental and behavioral5health service established by the Department [Division of ]6[Mental Health] must provide the response within a response time7appropriate to the care requirements of the individual with an8emergency.9 (d) Require appropriate mobile mental health relief10provider training. Mobile mental health relief providers must11have adequate training to address the needs of individuals12experiencing a mental or behavioral health emergency. Adequate13training at least includes:14 (1) training in de-escalation techniques;15 (2) knowledge of local community services and16 supports;17 (3) training in respectful interaction with people18 experiencing mental or behavioral health crises, including19 the concepts of stigma and respectful language;20 (4) training in recognizing and working with people21 with neurodivergent and developmental disability diagnoses22 and in the techniques available to help stabilize and23 connect them to further services; and24 (5) training in the involuntary commitment process, in25 identification of situations that meet the standards for26 involuntary commitment, and in cultural competencies andHB5468 - 55 - LRB104 20696 WRO 34196 b1 social biases to guard against any group being2 disproportionately subjected to the involuntary commitment3 process or the use of the process not warranted under the4 legal standard for involuntary commitment.5 (e) Require minimum team staffing. The Department [Division ]6[of Mental Health], in consultation with the Regional Advisory7Committees created in Section 40, shall determine the8appropriate credentials for the mental health providers9responding to calls, including to what extent the mobile10mental health relief providers must have certain credentials11and licensing, and to what extent the mobile mental health12relief providers can be peer support professionals.13 (f) Require training from individuals with lived14experience. Training shall be provided by individuals with15lived experience to the extent available.16 (g) Adopt guidelines directing referral to restrictive17care settings. Mobile mental health relief providers must have18guidelines to follow when considering whether to refer an19individual to more restrictive forms of care, like emergency20room or hospital settings.21 (h) Specify regional best practices. Mobile mental health22relief providers providing these services must do so23consistently with best practices, which include respecting the24care choices of the individuals receiving assistance. Regional25best practices may be broken down into sub-regions, as26appropriate to reflect local resources and conditions. WithHB5468 - 56 - LRB104 20696 WRO 34196 b1the agreement of the impacted EMS Regions, providers of2emergency response to physical emergencies may participate in3another EMS Region for mental and behavioral response, if that4participation shall provide a better service to individuals5experiencing a mental or behavioral health emergency.6 (i) Adopt a system for directing care in advance of an7emergency. The Department [Division of Mental Health] shall8select and publicly identify a system that allows individuals9who voluntarily chose to do so to provide confidential10advanced care directions to individuals providing services11under this Act. No system for providing advanced care12direction may be implemented unless the Department [Division of ]13[Mental Health] approves it as confidential, available to14individuals at all economic levels, and non-stigmatizing. The15Department [Division of Mental Health] may defer this16requirement for providing a system for advanced care direction17if it determines that no existing systems can currently meet18these requirements.19 (j) Train dispatching staff. The personnel staffing 9-1-1,203-1-1, or other emergency response intake systems must be21provided with adequate training to assess whether coordinating22with 9-8-8 is appropriate.23 (k) Establish protocol for emergency responder24coordination. The Department [Division of Mental Health] shall25establish a protocol for mobile mental health relief26providers, law enforcement, and fire and ambulance services toHB5468 - 57 - LRB104 20696 WRO 34196 b1request assistance from each other, and train these groups on2the protocol.3 (l) Integrate law enforcement. The Department [Division of ]4[Mental Health] shall provide for law enforcement to request5mobile mental health relief provider assistance whenever law6enforcement engages an individual appropriate for services7under this Act. If law enforcement would typically request EMS8assistance when it encounters an individual with a physical9health emergency, law enforcement shall similarly dispatch10mental or behavioral health personnel or medical11transportation when it encounters an individual in a mental or12behavioral health emergency.13 (m) 9-1-1 PSAPs shall screen specific types of law14enforcement calls and follow approved protocols and processes15under this Act to identify callers experiencing behavioral16health crises and refer them for a behavioral health response.17 (n) 9-1-1 PSAPs shall open and follow the emergency18medical dispatch protocols established under the Emergency19Medical Services (EMS) Systems Act at the start of all20emergency calls when appropriate to ensure the protocols are21used and applied consistently and uniformly to ensure that22information related to behavioral health emergency calls is23available for data collection and can be used to determine24which calls should be referred for a behavioral health25response.26 (o) PSAP telecommunicators, 9-8-8 crisis counselors, andHB5468 - 58 - LRB104 20696 WRO 34196 b1mobile mental health relief providers shall complete training2necessary to support the implementation of this Act, as3approved by the Department or the Department's designee.4 (p) 9-1-1 PSAPs, 9-8-8 providers, and mobile mental health5relief providers shall provide required data using the format6and data definitions specified by the Department. The7information may be used to evaluate implementation, evaluate8quality assurance and improvement efforts, and monitor9compliance with this Act.10(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25;11revised 12-12-25.)12 (50 ILCS 754/30)13 Sec. 30. State prohibitions. 9-1-1 PSAPs, emergency14services dispatched through 9-1-1 PSAPs, and the mobile mental15and behavioral health service established by the Department16[Division of Mental Health] must coordinate their services so17that, based on the information provided to them, the following18State prohibitions are avoided:19 (a) Law enforcement responsibility for providing mental20and behavioral health care. In any area where mobile mental21health relief providers are available for dispatch, law22enforcement shall not be dispatched to respond to an23individual requiring mental or behavioral health care unless24that individual is (i) involved in a suspected violation of25the criminal laws of this State, or (ii) presents a threat ofHB5468 - 59 - LRB104 20696 WRO 34196 b1physical injury to self or others. Mobile mental health relief2providers are not considered available for dispatch under this3Section if 9-8-8 reports that it cannot dispatch appropriate4service within the maximum response times established by each5Regional Advisory Committee under Section 45.6 (1) Standing on its own or in combination with each7 other, the fact that an individual is experiencing a8 mental or behavioral health emergency, or has a mental9 health, behavioral health, or other diagnosis, is not10 sufficient to justify an assessment that the individual is11 a threat of physical injury to self or others, or requires12 a law enforcement response to a request for emergency13 response or medical transportation.14 (2) If, based on its assessment of the threat to15 public safety, law enforcement would not accompany medical16 transportation responding to a physical health emergency,17 unless requested by mobile mental health relief providers,18 law enforcement may not accompany emergency response or19 medical transportation personnel responding to a mental or20 behavioral health emergency that presents an equivalent21 level of threat to self or public safety.22 (3) Without regard to an assessment of threat to self23 or threat to public safety, law enforcement may station24 personnel so that they can rapidly respond to requests for25 assistance from mobile mental health relief providers if26 law enforcement does not interfere with the provision ofHB5468 - 60 - LRB104 20696 WRO 34196 b1 emergency response or transportation services. To the2 extent practical, not interfering with services includes3 remaining sufficiently distant from or out of sight of the4 individual receiving care so that law enforcement presence5 is unlikely to escalate the emergency.6 (b) Mobile mental health relief provider involvement in7involuntary commitment. Mobile mental health relief providers8may participate in the involuntary commitment process only to9the extent permitted under the Mental Health and Developmental10Disabilities Code. The Department [Division of Behavioral ]11[Health] shall, in consultation with each Regional Advisory12Committee, as appropriate, monitor the use of involuntary13commitment under this Act and provide systemic recommendations14to improve outcomes for those subject to commitment.15 (c) Use of law enforcement for transportation. In any area16where mobile mental health relief providers are available for17dispatch, unless requested by mobile mental health relief18providers, law enforcement shall not be used to provide19transportation to access mental or behavioral health care, or20travel between mental or behavioral health care providers,21except where (i) no alternative is available; (ii) the22individual requests transportation from law enforcement and23law enforcement mutually agrees to provide transportation; or24(iii) the Mental Health and Developmental Disabilities Code25requires or permits law enforcement to provide transportation.26 (d) Reduction of educational institution obligations. TheHB5468 - 61 - LRB104 20696 WRO 34196 b1services coordinated under this Act may not be used to replace2any service an educational institution is required to provide3to a student. It shall not substitute for appropriate special4education and related services that schools are required to5provide by any law.6 (e) This Section is operative beginning on the date the 37conditions in Section 65 are met or July 1, 2025, whichever is8earlier.9(Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;10104-155, eff. 8-1-25.)11 (50 ILCS 754/35)12 Sec. 35. Non-violent misdemeanors. The Department's13[Division of Mental Health's] Guidance for 9-1-1 PSAPs and14emergency services dispatched through 9-1-1 PSAPs for15coordinating the response to individuals who appear to be in a16mental or behavioral health emergency while engaging in17conduct alleged to constitute a non-violent misdemeanor shall18promote the following:19 (a) Prioritization of Health Care. To the greatest20 extent practicable, community-based mental or behavioral21 health services should be provided before addressing law22 enforcement objectives.23 (b) Diversion from Further Criminal Justice24 Involvement. To the greatest extent practicable,25 individuals should be referred to health care servicesHB5468 - 62 - LRB104 20696 WRO 34196 b1 with the potential to reduce the likelihood of further law2 enforcement engagement and referral to a pre-arrest or3 pre-booking case management unit should be prioritized in4 any areas served by pre-arrest or pre-booking case5 management.6(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23.)7 (50 ILCS 754/40)8 Sec. 40. Statewide Advisory Committee.9 (a) The Department [Division of Mental Health] shall10establish a Statewide Advisory Committee to review and make11recommendations for aspects of coordinating 9-1-1 and the129-8-8 mobile mental health response system most appropriately13addressed on a State level.14 (b) Issues to be addressed by the Statewide Advisory15Committee include, but are not limited to, addressing changes16necessary in 9-1-1 call taking protocols and scripts used in179-1-1 PSAPs where those protocols and scripts are based on or18otherwise dependent on national providers for their operation.19 (c) The Statewide Advisory Committee shall recommend a20system for gathering data related to the coordination of the219-1-1 and 9-8-8 systems for purposes of allowing the parties22to make ongoing improvements in that system. As practical, the23system shall attempt to determine issues, which may include,24but are not limited to:25 (1) the volume of calls coordinated between 9-1-1 andHB5468 - 63 - LRB104 20696 WRO 34196 b1 9-8-8;2 (2) the volume of referrals from other first3 responders to 9-8-8;4 (3) the volume and type of calls deemed appropriate5 for referral to 9-8-8 but could not be served by 9-8-86 because of capacity restrictions or other reasons;7 (4) the appropriate information to improve8 coordination between 9-1-1 and 9-8-8;9 (5) the appropriate information to improve the 9-8-810 system, if the information is most appropriately gathered11 at the 9-1-1 PSAPs; and12 (6) the number of instances of mobile mental health13 relief providers initiating petitions for involuntary14 commitment, broken down by county and contracting entity15 employing the petitioning mobile mental health relief16 providers and the aggregate demographic data of the17 individuals subject to those petitions.18 (d) The Statewide Advisory Committee shall consist of:19 (1) the Statewide 9-1-1 Administrator, ex officio;20 (2) one representative designated by the Illinois21 Chapter of National Emergency Number Association (NENA);22 (3) one representative designated by the Illinois23 Chapter of Association of Public Safety Communications24 Officials (APCO);25 (4) one representative of the Division Behavioral26 Health and Recovery of the Department of Human Services [of ]HB5468 - 64 - LRB104 20696 WRO 34196 b1 [Mental Health];2 (5) one representative of the Illinois Department of3 Public Health;4 (6) one representative of a statewide organization of5 EMS responders;6 (7) one representative of a statewide organization of7 fire chiefs;8 (8) two representatives of statewide organizations of9 law enforcement;10 (9) two representatives of mental health, behavioral11 health, or substance abuse providers; [and]12 (10) four representatives of advocacy organizations13 either led by or consisting primarily of individuals with14 intellectual or developmental disabilities, individuals15 with behavioral disabilities, or individuals with lived16 experience; and [.]17 (11) one representative of the Division of18 Developmental Disabilities of the Department of Human19 Services.20 (e) The members of the Statewide Advisory Committee, other21than the Statewide 9-1-1 Administrator, shall be appointed by22the Secretary of Human Services.23 (f) The Statewide Advisory Committee shall continue to24meet until this Act has been fully implemented, as determined25by the Department [Division of Mental Health], and mobile mental26health relief providers are available in all parts ofHB5468 - 65 - LRB104 20696 WRO 34196 b1Illinois. The Department [Division of Mental Health] may2reconvene the Statewide Advisory Committee at its discretion3after full implementation of this Act.4(Source: P.A. 103-105, eff. 6-27-23; 104-155, eff. 8-1-25.)5 (50 ILCS 754/45)6 Sec. 45. Regional Advisory Committees.7 (a) The Department [Division of Mental Health] shall8establish Regional Advisory Committees in each EMS Region to9advise on regional issues related to emergency response10systems for mental and behavioral health. The Secretary of11Human Services shall appoint the members of the Regional12Advisory Committees. Each Regional Advisory Committee shall13consist of:14 (1) representatives of the 9-1-1 PSAPs in the region;15 (2) representatives of the EMS Medical Directors16 Committee, as constituted under the Emergency Medical17 Services (EMS) Systems Act, or other similar committee18 serving the medical needs of the jurisdiction;19 (3) representatives of law enforcement officials with20 jurisdiction in the Emergency Medical Services (EMS)21 Regions;22 (4) representatives of both the EMS providers and the23 unions representing EMS or emergency mental and behavioral24 health responders, or both; and25 (5) advocates from the mental health, behavioralHB5468 - 66 - LRB104 20696 WRO 34196 b1 health, intellectual disability, and developmental2 disability communities.3 If no person is willing or available to fill a member's4seat for one of the required areas of representation on a5Regional Advisory Committee under paragraphs (1) through (5),6the Secretary of Human Services shall adopt procedures to7ensure that a missing area of representation is filled once a8person becomes willing and available to fill that seat.9 (b) The majority of advocates on the Regional Advisory10Committee must either be individuals with a lived experience11of a condition commonly regarded as a mental health or12behavioral health disability, developmental disability, or13intellectual disability or be from organizations primarily14composed of such individuals. The members of the Committee15shall also reflect the racial demographics of the jurisdiction16served. To achieve the requirements of this subsection, the17Department [Division of Mental Health] must establish a clear18plan and regular course of action to engage, recruit, and19sustain areas of established participation. The plan and20actions taken must be shared with the general public.21 (c) Subject to the oversight of the Department [of Human ]22[Services Division of Mental Health], the EMS Medical Directors23Committee or a chair appointed in agreement of the Department24[Division of Mental Health] and the EMS Medical Directors25Committee is responsible for convening the meetings of the26committee. Qualifications for appointment as chair under thisHB5468 - 67 - LRB104 20696 WRO 34196 b1subsection include a demonstrated understanding of the tasks2of the Regional Advisory Committee as well as standing within3the region as a leader capable of building consensus for the4purpose of achieving the tasks assigned to the committee.5Impacted units of local government may also have6representatives on the committee subject to approval by the7Department [Division of Mental Health], if this participation is8structured in such a way that it does not give undue weight to9any of the groups represented.10(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;11103-645, eff. 7-1-24.)12 (50 ILCS 754/50)13 Sec. 50. Regional Advisory Committee responsibilities.14Each Regional Advisory Committee and subregional committee15established by the Regional Advisory Committee are responsible16for designing the local protocols to allow its region's or17subregion's 9-1-1 call centers and emergency responders to18coordinate their activities with 9-8-8 as required by this Act19and monitoring current operation to advise on ongoing20adjustments to the local protocols. A subregional committee,21which may be convened by a majority vote of a Regional Advisory22Committee, must include members that are representative of all23required categories of the full Regional Advisory Committee24and must provide guidance to the Regional Advisory Committees25on adjustments that need to be made for local levelHB5468 - 68 - LRB104 20696 WRO 34196 b1operationalization of protocols. Included in this2responsibility, each Regional Advisory Committee or3subregional committee must:4 (1) negotiate the appropriate amendment of each 9-1-15 PSAP emergency dispatch protocols, in consultation with6 each 9-1-1 PSAP in the EMS Region and consistent with7 national certification requirements;8 (2) set maximum response times for 9-8-8 to provide9 service when an in-person response is required, based on10 type of mental or behavioral health emergency, which, if11 exceeded, constitute grounds for sending other emergency12 responders through the 9-1-1 system;13 (3) report, geographically by police district if14 practical, the data collected through the direction15 provided by the Statewide Advisory Committee in16 aggregated, non-individualized monthly reports. These17 reports shall be available to the Regional Advisory18 Committee members, subregional committee members, the19 Department [of Human Service Division of Mental Health], the20 Administrator of the 9-1-1 Authority, and to the public21 upon request;22 (4) convene, after the initial regional policies are23 established, at least every 2 years to consider amendment24 of the regional policies, if any, and also convene25 whenever a member of the Committee requests that the26 Committee or subregional committee consider an amendment;HB5468 - 69 - LRB104 20696 WRO 34196 b1 [and]2 (5) identify regional resources and supports for use3 by the mobile mental health relief providers as they4 respond to the requests for services; [.]5 (6) review regional and subregional crisis response6 system capacities and resources to inform planning and7 implementation and to foster collaboration across all8 sectors of the system; and9 (7) determine community needs and make a plan to10 support local communities to develop and use other11 resources to create additional mobile mental health relief12 provider services to expand the capacity to provide more13 immediate service coverage where needed. These additional14 mobile mental health relief provider services may be15 dispatched from 9-1-1, 9-8-8, or successor dispatch16 systems and shall be subject to the same standards and17 requirements as mobile mental health relief providers18 funded by the State.19(Source: P.A. 102-580, eff. 1-1-22; 103-105, eff. 6-27-23;20103-645, eff. 7-1-24.)21 (50 ILCS 754/65)22 Sec. 65. PSAP and emergency service dispatched through a239-1-1 PSAP; coordination of activities with mobile and24behavioral health services.25 (a) Each 9-1-1 PSAP and emergency service dispatchedHB5468 - 70 - LRB104 20696 WRO 34196 b1through a 9-1-1 PSAP must begin coordinating its activities2with the mobile mental and behavioral health services3established by the Department [Division of Mental Health] once4all 3 of the following conditions are met, but not later than5July 1, 2027:6 (1) the Statewide Committee has negotiated useful7 protocol and 9-1-1 operator script adjustments with the8 contracted services providing these tools to 9-1-1 PSAPs9 operating in Illinois;10 (2) the appropriate Regional Advisory Committee has11 completed design of the specific 9-1-1 PSAP's process for12 coordinating activities with the mobile mental and13 behavioral health service; and14 (3) the mobile mental and behavioral health service is15 available in their jurisdiction.16 (b) To achieve the conditions of subsection (a) by July 1,172027, the following activities shall be completed:18 (1) No later than June 30, 2025, pilot testing of the19 revised protocols;20 (2) No later than June 30, 2026:21 (A) assessment and evaluation of the pilots;22 (B) revisions, as needed, of protocols and23 operations based on assessment and evaluation of the24 pilots;25 (C) implementation of revised protocols at pilot26 sites; andHB5468 - 71 - LRB104 20696 WRO 34196 b1 (D) implementation of revised protocols by PSAPs2 who are ready to implement, otherwise known as early3 adopters; and4 (3) No later than June 30, 2027, implementation of5 revised protocols by all remaining PSAPs, including any6 PSAPs that previously cited financial barriers to updating7 systems.8(Source: P.A. 103-105, eff. 6-27-23; 103-645, eff. 7-1-24;9104-155, eff. 8-1-25.)10 (50 ILCS 754/70)11 Sec. 70. Report. On or before July 1, 2026 [2023] and on an12annual [a quarterly] basis thereafter, the Department [Division ]13[of Mental Health] shall submit a report to the General Assembly14on its progress in implementing this Act until full15implementation has been achieved statewide, as determined by16the Department. The report [, which] shall include, but not be17limited to, a strategic assessment that evaluates the success18toward current strategy, identification of future targets for19implementation that help estimate the potential for success20and provides a basis for assessing future performance, and key21benchmarks to provide a comparison to set in context and help22stakeholders understand their positions.23(Source: P.A. 103-105, eff. 6-27-23.)24 (50 ILCS 754/75 new)HB5468 - 72 - LRB104 20696 WRO 34196 b1 Sec. 75. Oversight of PSAP compliance.2 (a) The Office of the Statewide 9-1-1 Administrator shall3monitor and require public safety answering points to comply4with the requirements of this Act in accordance with Sections57.2 and 7.3 of the Emergency Telephone System Act. The6Department shall provide consultation and collaboration to the7Statewide 9-1-1 Administrator, as appropriate, to support PSAP8compliance with this Act.9 (b) The Office of the Statewide 9-1-1 Administrator shall10consult, as appropriate, with the Department to support PSAP11compliance under this Act. In carrying out the responsibility12under subsection (a), the Department shall provide13consultation, resources, collaboration, and guidance to the14Statewide 9-1-1 Administrator, as appropriate, to support PSAP15compliance with the Community Emergency Services and Support16Act. The guidance shall include required data elements,17reporting formats, and a mechanism for reporting provider18service data to support monitoring, verification, and quality19improvement.20 (50 ILCS 754/80 new)21 Sec. 80. Rulemaking. The Department may adopt rules to22implement and administer this Act.HB5468 - 73 - LRB104 20696 WRO 34196 b1INDEX2Statutes amended in order of appearance3 20 ILCS 2605/2605-514 50 ILCS 705/10.175 50 ILCS 750/2 from Ch. 134, par. 326 50 ILCS 750/7.2 new7 50 ILCS 750/7.3 new8 50 ILCS 754/59 50 ILCS 754/1510 50 ILCS 754/2011 50 ILCS 754/2512 50 ILCS 754/3013 50 ILCS 754/3514 50 ILCS 754/4015 50 ILCS 754/4516 50 ILCS 754/5017 50 ILCS 754/6518 50 ILCS 754/7019 50 ILCS 754/75 new20 50 ILCS 754/80 new
Amends the Community Emergency Services and Support Act. Replaces all references to the Division of Mental Health of the Department of Human Services with the Department of Human Services throughout the Act. Provides that 9-1-1 public safety answering points shall screen specific types of law enforcement calls and follow approved protocols and processes under the Act to identify callers experiencing behavioral health crises and to refer them for a behavioral health response. Provides that 9-1-1 public safety answering points shall open and follow the emergency medical dispatch protocols established under the Emergency Medical Services (EMS) Systems Act at the start of all emergency calls to ensure the protocols are used and applied consistently and uniformly to ensure that information related to behavioral health emergency calls is available for data collection and can be used to determine which calls should be referred for a behavioral health response. Provides that, among other things, each Regional Advisory Committee or subregional committee must (1) review regional and subregional crisis response system capacities and resources to inform planning and implementation and to foster collaboration across all sectors of the system and (2) determine the need for and make a plan to support local communities to develop and use other resources to create additional mobile mental health relief provider services to expand the capacity to provide more immediate service coverage. Amends the Emergency Telephone System Act. Provides that, beginning July 1, 2027, all public safety answering points shall use the protocols established under the Community Emergency Services and Support Act to identify behavioral and mental health-related emergencies that do not require a law enforcement response. Amends the Illinois State Police Law. Amends the Illinois Police Training Act. Provides that Crisis Intervention Team (CIT) training programs shall include, among other things, community response options including, the community response options under the Community Emergency Services and Support Act. Makes other changes.
Sponsors
Rep. Kelly Cassidy (D) sponsors HB 5468, and 1 member has co-sponsored it.
Committees
HB 5468 went before 2 committees: Rules and Mental Health & Addiction.
History
HB 5468 has taken 10 actions since Feb 6, 2026, the latest on May 15, 2026.
| Chamber | Action | |||
|---|---|---|---|---|
May 15, 2026 | House | Added Co-Sponsor Rep. Kevin John Olickal | ||
Apr 17, 2026 | House | Rule 19(a) / Re-referred to Rules Committee | ||
Apr 10, 2026 | House | Second Reading - Short Debate | ||
Apr 10, 2026 | House | Held on Calendar Order of Second Reading - Short Debate | ||
Mar 26, 2026 | House | Do Pass / Short Debate Mental Health & Addiction Committee; 015-007-000 |
Votes
HB 5468 went to 1 roll call in the House, the latest on Mar 26, 2026 at 15–7.
| Chamber | Question | Yea | Nay | |||
|---|---|---|---|---|---|---|
Mar 26, 2026 | House | House Mental Health & Addiction Committee | 15 | 7 |
Source: ilga.gov · legiscan.com